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Kara
Manfredi
Senior Reference Manager
Sage
Kara Manfredi leads the Sales Reference Program at Sage Intacct, bringing over 20 years of experience in customer marketing and advocacy. Her work has influenced millions in sales revenue and earned multiple industry honors, including Customer Marketing Alliance CAB 2024, CMA Marketing Team of the Year 2024, CLG Honoree 2024, and BASE Top 100 Influencer & Strategist in both 2024 and 2025. Kara is the founder of the Worldwide Customer Marketing Networking Group, a community of 500+ professionals. A frequent speaker and podcast guest, she brings deep expertise, practical insights, and a passion for elevating the customer voice to drive trust, growth, and innovation.
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15 October 2025 10:45 - 11:15
Advocacy in action: The blueprint for reference program success
How do you build a reference program that doesn’t just support sales—but transforms it? Join Kara Manfredi and Simon Le Fevre, award-winning leaders behind one of the industry’s most influential reference programs, for a dynamic conversation on what it takes to architect a reference program that scales, engages, and delivers measurable impact. Learn how to move from reactive fulfillment to predictive enablement and apply systems thinking to align cross-functional teams, data workflows, and customer journeys. This session will share real-world wins, pitfalls to avoid, and the strategic levers that elevate reference programs from operational support to revenue-driving engines.